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01、The project scope is well defines and the project team has performed this type of work before. The schedule performance index is 0.7. After investigating the deviation, the project manager realizes that one of the team members, 

working onsite,  is being asked by the project sponsor to perform extra activities 

believed important to the project.

Which action should the project manager take to avoid situations?

A. Improve project communications, making sure all needs are being satisfied

B. Make changes to the project’s scope based on the new demands

C. Give a clear statement to the coworker do discontinue the scope creep

D. Communicate that changes must be done through the change control board

项目范围已明确定义，且项目团队之间执行过此类工作。进度绩效指数为0.7。在调查完差异之后，项目经理了解到，在现场工作的其中一名团队成员被项目发起人要求去执行其认为对项目很重要的额外活动。

若要避免这种情况，项目经理应采取下列哪一项行动？

A、改进项目沟通,确保所有需求都得满足

B、根据新的需求对项目范围进行变更

C、给同事提供明确的说明,停止范围蔓延

D、开展变更必须通过变更控制委员会进行的沟通

02、The project manager receives a change request from the customer. Expert judgment is used to evaluate the impact of the change. Two experts give contradicing input.

What should the project manager do?

A. Facilitate a decision-making meeting

B. Perform a three-point estimate exercise

C. Allow the experts to sort out their differences and provide new input

D. Follow the input from the most trusted expert

项目经理收到客户的变更请求。利用了专家判断来评估变更的影响，两名专家给出了互相矛盾的意见。

项目经理应该怎么做？

A、召开一次决策会

B、执行三点估算法

C、允许专家整理他们的不同意见,并提供新的意见

D、遵循最受信任专家的意见

03、A new accounting system is being implemented and the customer requests a format change to one of the reports. According to the lead engineer on the project, the change is simple enough and the project manager requests the

change immediately. However, when the monthly report is issued, the accounting staff complains that important information, previously in the report, is no longer part of the report.

What should the project manager do to avoid this situation?

A. Request the change to be assessed by the change control board

B. Reject the change without discussion

C. Create a plan to reverse the change

D. Involve the accounting manager in change testing

一个新的会计体系正被执行，客户要求对其中一份报告进行格式变更。根据项目总工程师所言，变更足够简单，且项目经理要求立即变更。然而，在发送月报时，会计人员抱怨说之前在报告中的重要信息已不再体现在新的报告中。

为避免这种情况，项目经理应该怎么做？

A、要求变更控制委员会来评估变更

B、拒绝在未作讨论的情况下变更

C、制定一份计划来撤销变更

D、让会计经理参与变更测试