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1、During demand analysis meetings, an important project stakeholder seems to be in agreement with the project team. However, this stakeholder voices a different opinion at the initiation meeting, which disrupts the flow of the agenda. What should the project manager do?

A. Conduct stakeholder analysis..

B. Improve communication methods.

C. Hold meetings.

D. Speak with the supervisor.

1、有一位重要的项目相关方参加了所有的需求分析会议但是并没有发表不同意见。但是这位相关方在项目启动会议上发表了不同的意见，影响到会议的正常进行。项目经理应采取何种手段改善这种局面？

A.相关方分析

B.沟通方法

C.会议

D.向上级反应。

2、At the end of a project, a customer inquiries about a missing item. To ensure all items are completed, what should the them have referenced?

A.Work breakdown structure

B.Project scope

C.Activities list

D.Project management plan

2、在项目结束时，一名客户询问一个缺失项的情况。为确保所有各项工作均已完成，团队应参考什么文件？

A．工作分解结构

B．项目范围

C．活动清单

D．项目管理计划

3、A customer needs assurance that the project team has a clear plan for delivering a satisfactory quality product. Which of the following documents should the project manager provide to the customer?

A. Project charter

B. Scope management plan

C. Quality management plan

D. Quality metrics

3、一名客户需要项目团队保证拥有明确的计划，交付令人满意的高质量产品。项目经理应该向客户提供下列哪一项？

A.项目章程

B.范围管理计划

C.质量管理计划

D.质量测量指标