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1、A project integrating new functionality into an existing product is completed. The project meets all documented project requirements and is released and delivered to the customer; however customer feedback indicates that satisfaction is low. Where should this be documented?

A. Project management plan

B. Work breakdown structure (WBS) dictionary

C. Enterprise environmental factors

D. Corporate knowledge base

1、一个将新功能集成到现有产品的项目已完成。该项目满足所有记录的项目需求，并发布和交付给客户：但是客户反馈显示客户满意度很低。这应记录在哪一份文件中？

A.项目管理计划

B.工作分解结构(WBS)字典

C.事业环境因素

D.企业的知识库

2、A project manager must provide performance data to the project sponsor. To ensure consistency with previous status reports, the project manager verifies the quality of the information.

What technique does the project manager use?

A.Forecasting methods

B.Variance analysis

C.Information gathering

D.Checklist analysis

2、项目经理必须向项目发起人提供绩效数据。为确保之前的状态报告保持一致，项目经理核实信息质量。项目经理使用的是什么技术？

A.预测技术

B.偏差分析

C.信息收集

D.核对表分析

3、During a client closure meeting after a project’s successful completion, the client manager informs the project manager about an upcoming similar project. Costs need to be presented to the project sponsor within one hour, which of the following should the project manager use to estimate the cost for this new project?

A. Analogous estimate

B. Rough order of magnitude estimate

C. Indicative estimate

D. Comprehensive proposal estimate

3、在项目成功完工之后的客户收尾会议上，客户经理通知项目经理即将到来一个类似项目，成本需要在一小时内提交给项目发起人。项目经理应使用下列哪一项来估算新项目的成本？

A.类比估算

B.粗略量级估算

C.参考性估算

D.全面方案估算